Shipping Policy
Effective Date: 17-09-2024
1. Service Fulfillment & Delivery
At Shubhraangan, we specialize in curated experiential stays, surprise events, and celebration packages. Since our services are experience-based, there is no physical shipping of products. Instead, we ensure a seamless digital confirmation and service delivery as per the details of your booking.
How We Deliver Your Experience:
• Booking Confirmation: Once a booking is placed, you will receive an email or WhatsApp confirmation with all the event/stay details, including check-in time, itinerary, and inclusions.
• Customization & Pre-Event Coordination: If your package includes personalized decorations, surprises, or special requests, our team will coordinate with you in advance to finalize the arrangements.
• On-Site Service Delivery: All decorations, setups, and experiences will be executed at the venue before your scheduled arrival.
2. Booking & Digital Delivery Timelines
• Instant Confirmation: You will receive a confirmation email or message within 24 hours of booking.
• Event Preparation: For customized setups, our team requires at least 48 hours’ notice before the event date to ensure a flawless experience.
3. Changes & Rescheduling
• Modifications: If you need to make any changes to your booking, please inform us at least 48 hours in advance.
• Last-Minute Requests: We will do our best to accommodate last-minute requests but cannot guarantee availability.
• Weather & Unforeseen Circumstances: In case of unavoidable conditions like bad weather, we will offer rescheduling options at no additional cost.
4. Refund & Cancellation Policy
For details on refunds and cancellations, please refer to our Cancellation & Refund Policy here.
5. Contact Us
Shubhraangan
532, Khambavadi, SH65, Pune, Khambawadi, Maharashtra 412213
Phone: +91 97650 59631
Website: https://shubhraangan.com
