Terms of Service
Effective Date: 17-09-2024
Terms of Service – Shubhraangan
Welcome to Shubhraangan!
These Terms of Service govern your use of www.shubhraangan.com (“Website”) and our experiential travel and event planning services (collectively referred to as “Services”). By accessing, booking, or using our Services, you agree to these Terms and Conditions (“Terms” or “Agreement”). If you do not agree with any part of these Terms, please refrain from using our Website or Services.
1. Introduction
Shubhraangan specializes in curated experiential stays, event planning, and personalized celebration services, including anniversary surprises, proposals, birthday celebrations, and themed events. Our services are experience-based rather than product-based. By using our Website or Services, you acknowledge and agree to be bound by these Terms.
2. Right to Modify
Shubhraangan reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to stay informed of any changes.
3. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.
4. Booking & Service Confirmation
– Booking Confirmation: Once you make a booking, you will receive a confirmation email or WhatsApp message detailing your reservation.
– Customization & Coordination: If your package includes decorations or personalized elements, our team will coordinate with you prior to the event.
– Experience Delivery: All events, experiences, and stays will be delivered as per the confirmed booking details.
5. Payment Terms
– All payments must be made in advance to confirm your booking.
– We accept payments through UPI, Net Banking, Credit/Debit Cards, and Wallets.
– In case of payment failure, the booking will not be processed.
– Additional charges may apply for last-minute modifications or add-ons to your booking.
6. Cancellation & Refund Policy
– Check our Return and Refund policy
7. User Responsibilities
– You agree to provide accurate and complete information for bookings.
– You must respect the property and follow all venue guidelines.
– You shall not engage in any unlawful activities while availing of our Services.
8. Intellectual Property Rights
– All content on www.shubhraangan.com, including text, graphics, logos, and images, is the property of Shubhraangan and protected under intellectual property laws.
– You may not use, modify, or distribute any content without prior permission.
9. Limitation of Liability
– Shubhraangan shall not be responsible for any indirect, incidental, or consequential damages arising from your use of our Services.
– We do not guarantee uninterrupted access to our Website or Services due to technical disruptions.
10. Force Majeure
Shubhraangan shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its control, including but not limited to natural disasters, government restrictions, or technical failures.
11. Dispute Resolution
– Any disputes related to our Services shall be governed by Indian law and subject to the jurisdiction of the courts of Pune, Maharashtra.
– Disputes may first be attempted to be resolved through mutual discussions before legal action.
12. Contact Us
If you have any questions regarding our Terms of Use, or if you need to request a booking cancellation or change, please contact us at:
Shubhraangan by Dimetree Hospitality Private Limited
532, Khambavadi, SH65, Pune, Khambawadi, Maharashtra 412213
Phone: +91 97650 59631
Website: https://shubhraangan.com
Thank you for choosing us for your special moments! 
