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Effective Date: 17-09-2024
Terms of Service – Shubhraangan
Welcome to Shubhraangan!
These Terms of Service govern your use of www.shubhraangan.com (“Website”) and our experiential travel and event planning services (collectively referred to as “Services”). By accessing, booking, or using our Services, you agree to these Terms and Conditions (“Terms” or “Agreement”). If you do not agree with any part of these Terms, please refrain from using our Website or Services.
1. Introduction
Shubhraangan specializes in curated experiential stays, event planning, and personalized celebration services, including anniversary surprises, proposals, birthday celebrations, and themed events. Our services are experience-based rather than product-based. By using our Website or Services, you acknowledge and agree to be bound by these Terms.
2. Right to Modify
Shubhraangan reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to stay informed of any changes.
3. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.
4. Booking & Service Confirmation
– Booking Confirmation: Once you make a booking, you will receive a confirmation email or WhatsApp message detailing your reservation.
– Customization & Coordination: If your package includes decorations or personalized elements, our team will coordinate with you prior to the event.
– Experience Delivery: All events, experiences, and stays will be delivered as per the confirmed booking details.
5. Payment Terms
– All payments must be made in advance to confirm your booking.
– We accept payments through UPI, Net Banking, Credit/Debit Cards, and Wallets.
– In case of payment failure, the booking will not be processed.
– Additional charges may apply for last-minute modifications or add-ons to your booking.
6. Cancellation & Refund Policy
– Check our Return and Refund policy
7. User Responsibilities
– You agree to provide accurate and complete information for bookings.
– You must respect the property and follow all venue guidelines.
– You shall not engage in any unlawful activities while availing of our Services.
8. Intellectual Property Rights
– All content on www.shubhraangan.com, including text, graphics, logos, and images, is the property of Shubhraangan and protected under intellectual property laws.
– You may not use, modify, or distribute any content without prior permission.
9. Limitation of Liability
– Shubhraangan shall not be responsible for any indirect, incidental, or consequential damages arising from your use of our Services.
– We do not guarantee uninterrupted access to our Website or Services due to technical disruptions.
10. Force Majeure
Shubhraangan shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its control, including but not limited to natural disasters, government restrictions, or technical failures.
11. Dispute Resolution
– Any disputes related to our Services shall be governed by Indian law and subject to the jurisdiction of the courts of Pune, Maharashtra.
– Disputes may first be attempted to be resolved through mutual discussions before legal action.
12. Contact Us
If you have any questions regarding our Terms of Use, or if you need to request a booking cancellation or change, please contact us at:
Shubhraangan by Dimetree Hospitality Private Limited
532, Khambavadi, SH65, Pune, Khambawadi, Maharashtra 412213
Phone: +91 97650 59631
Website: https://shubhraangan.com
Thank you for choosing us for your special moments! 
Effective Date: 17-09-2024
At Shubhraangan, we strive to provide a seamless and enjoyable experience for all our guests. Please read our Refund and Return Policy carefully before making a booking. By making a reservation at Shubhraangan, you agree to the terms outlined below.
1. Payment and Booking Confirmation
100% payment is required to confirm your booking.
GST is applicable on all prices. If you require a GST Invoice, please provide your GSTIN at the time of booking.
2. Cancellation and Refund Policy
We understand that plans can change. Our cancellation and refund policy is designed to offer flexibility while ensuring the smooth operation of the resort. The following refund structure applies:
3. Booking Changes
Changes to booking dates can only be made up to 14 days before the Check-In date.
After this period, booking dates cannot be changed, and cancellations will follow the refund policy outlined above.
4. Force Majeure
In the event of unforeseen circumstances such as natural disasters, pandemics, or government regulations that make it impossible to fulfill your booking, Shubhraangan will consider such cases on an individual basis. However, the standard cancellation and refund policy may still apply.
5. Contact Us
If you have any questions regarding our Refund and Return Policy, or if you need to request a booking cancellation or change, please contact us at:
Shubhraangan
532, Khambavadi, SH65, Pune, Khambawadi, Maharashtra 412213
Phone: +91 97650 59631
Website: https://shubhraangan.com
Effective Date: 17-09-2024
1. Service Fulfillment & Delivery
At Shubhraangan, we specialize in curated experiential stays, surprise events, and celebration packages. Since our services are experience-based, there is no physical shipping of products. Instead, we ensure a seamless digital confirmation and service delivery as per the details of your booking.
How We Deliver Your Experience:
• Booking Confirmation: Once a booking is placed, you will receive an email or WhatsApp confirmation with all the event/stay details, including check-in time, itinerary, and inclusions.
• Customization & Pre-Event Coordination: If your package includes personalized decorations, surprises, or special requests, our team will coordinate with you in advance to finalize the arrangements.
• On-Site Service Delivery: All decorations, setups, and experiences will be executed at the venue before your scheduled arrival.
2. Booking & Digital Delivery Timelines
• Instant Confirmation: You will receive a confirmation email or message within 24 hours of booking.
• Event Preparation: For customized setups, our team requires at least 48 hours’ notice before the event date to ensure a flawless experience.
3. Changes & Rescheduling
• Modifications: If you need to make any changes to your booking, please inform us at least 48 hours in advance.
• Last-Minute Requests: We will do our best to accommodate last-minute requests but cannot guarantee availability.
• Weather & Unforeseen Circumstances: In case of unavoidable conditions like bad weather, we will offer rescheduling options at no additional cost.
4. Refund & Cancellation Policy
For details on refunds and cancellations, please refer to our Cancellation & Refund Policy here.
5. Contact Us
Shubhraangan
532, Khambavadi, SH65, Pune, Khambawadi, Maharashtra 412213
Phone: +91 97650 59631
Website: https://shubhraangan.com
Effective Date: 17-09-2024
1. Introduction
Shubhraangan values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the personal data you provide when interacting with our services or visiting our website (https://shubhraangan.com). By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information from you when you:
The types of personal information we may collect include:
We also collect non-personal information automatically, such as:
3. How We Use Your Information
The information we collect is used to:
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Despite these efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
To exercise these rights, please contact us at +91 97650 59631
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and improve our website. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Shubhraangan
Registered Company : Dimetree Hospitality Pvt Ltd.
Phone : +91 97650 59631
Website : https://shubhraangan.com
532, Khambavadi, Velhe, Pune, Maharashtra 412213